Frequently Asked Questions
Answers to common questions about our restroom trailers, portable restrooms, handwash stations and more. Can't find what you need? Enquire now and our Australian team will help.
Buying and backorders
What Satellite products are designed specifically for construction site use?
Satellite's construction-focused product range includes Tufway and Maxim 3000 standard units, Tag 4, Liberty ADA units, high-rise units, restroom lift kits, vacuum trucks for self-servicing, safety and PPE supplies, and hydration stations and refreshments for crews.
What portable sanitation products does Satellite offer for disaster relief deployments?
Satellite's disaster relief product offering includes standard and ADA portable restrooms, shower trailers, hygiene kits, water, laundry trailers, Sanitrax vacuum modules, handwash stations, and vacuum trucks — everything needed to support a complete sanitation infrastructure in a disaster zone. Inventory availability for surge orders is a core part of Satellite's disaster relief capability.
How quickly can Satellite fulfill a large-scale emergency order?
Satellite's distribution network and inventory depth are specifically structured to support rapid surge demand. For emergency response operators on FEMA and state pre-approved vendor lists, Satellite account executives can prioritize orders when a disaster event is declared. Lead time details are handled case-by-case through your account rep.
What portable sanitation equipment do film and TV production crews typically need?
Production crews typically require a combination of luxury Selfie trailers for talent, standard restroom units for crew, handwash stations, and ADA-compliant units to meet accessibility requirements on set, and jobsite essentials such as PPE, bottled water, and other crew supplies. Satellite's full equipment and support product range is available for PRO operators serving the entertainment industry.
How does Satellite support operators serving the premium event and entertainment market?
Satellite manufactures the Selfie and Suites restroom trailer line, along with vacuum trucks, hand wash stations, Maxim portable restrooms, and other equipment designed to help operators support productions and large-scale entertainment events. Responsive parts availability and manufacturer support help minimize downtime when reliability matters most.
How many portable restrooms are needed for a large outdoor event?
A general planning guideline is one portable restroom per 50–75 attendees for a 4-hour event, with servicing between event days for multi-day festivals. Factors including alcohol service, gender ratio, and event type affect the count.
What is the difference between standard portable restrooms and luxury restroom trailers for events?
Standard units provide cost-efficient, high-volume coverage for general attendee areas. Luxury restroom trailers are used for VIP sections, backstage areas, weddings, and corporate events where the guest experience warrants premium facilities. Most large events use a combination of both.
What Satellite products are most commonly specified in government and military contracts?
The Sanitrax vacuum system for water-scarce and remote deployments, restroom and specialty trailers, ADA restroom trailers, modular units (Brick Connect), containerized pump house configurations, and mission support consumables including hygiene kits, sleep kits, bottled water, and restroom supplies are among the most frequently specified Satellite solutions in government and military contracts.
Can Satellite build a custom cabin or trailer solution?
Yes - custom-built cabin and trailer solutions are available where a standard model doesn't quite fit the job. Enquire now and tell us what you're after, and we'll help scope it out.
Restroom and shower trailers
What does a Satellite Suites luxury restroom trailer include?
Satellite Suites restroom trailers are fully self-contained facilities built to a permanent restroom standard. Every unit includes private flushing toilets, sinks with running water, smooth countertops, mirrors, and ambient interior lighting. Climate control is standard, running on a single 20-amp service connection. The exterior uses a seamless Gel Coat finish with no seams or rivets, the same construction approach used on boat hulls, and the roof uses Over Armor™, a composite material licensed exclusively to Satellite Suites that resists UV damage, punctures, and temperature-related deterioration. Waste is managed through a smooth polypropylene tank with a bottom dump and low-point sump, engineered specifically to prevent odor accumulation between services. Units can operate fully self-sufficiently on onboard freshwater tanks and battery power for a full day or connect to an external water source, power outlet, and sewer drain for longer deployments.
What types of events are Satellite Suites trailers used for?
Satellite Suites trailers are deployed across the full range of premium events: weddings, corporate gatherings, VIP hospitality areas at concerts and festivals, film and television productions, sporting events, private estate parties, and multi-day outdoor events where guest experience is a priority. The Selfie line is designed for intimate events and private functions where individual privacy matters most. The Spa and Millennium Ultra lines serve larger-scale events, including corporate conferences, high-attendance concerts, and sporting events where throughput and premium finish need to coexist. For production environments, Satellite's specialty trailer catalog extends to shower combos, laundry trailers, and command center configurations, allowing operators to supply a complete on-site welfare package for cast, crew, and talent.
How many guests can a Satellite Suites trailer accommodate?
Capacity depends on trailer configuration and event duration. The 2-station Selfie is designed for events with up to 150 guests. The Spa 14-foot 4-station trailer handles approximately 1,400 uses per deployment. The 8-station Spa scales to around 2,200 uses, and the Millennium Ultra 10-station reaches 3,700 uses, making it suitable for large corporate events and multi-day festival scenarios. For very high-attendance events, multiple trailer units are typically combined to meet throughput requirements.
How does Satellite Suites equipment hold up during a high-traffic event and what happens if something goes wrong?
Satellite Suites trailers are built for continuous high-use deployment, not occasional events. The Gel Coat exterior resists denting, fading, and water infiltration through repeated repositioning and weather exposure. The Over Armor™ roof handles UV, temperature extremes, and physical impact without the breakdown common in rubber or vinyl alternatives. The waste system uses a bottom dump with low-point sump that fully empties the tank at each service, preventing the odor and waste buildup that degrades user experience at high-traffic events. Electrical systems include an all-weather 30-amp twist-lock cord configuration and a dedicated cord locker, reducing the failure points that typically cause problems during events. For operators, Satellite's parts availability and account executive support mean that if a component does need attention, replacement parts are accessible through the same supply chain that supports the full Satellite fleet, not a specialty supplier with long lead times.
How much does a luxury portable restroom cost?
Satellite Suites trailers carry a higher upfront cost than standard portable restroom units, and that gap is real. What changes the calculation is what operators can charge on the other side of it. Premium event clients, including wedding planners, corporate event coordinators, and production managers, pay a meaningful rate premium for luxury restroom access, and they pay it consistently because the alternative is a client complaint that costs a relationship. Operators who have added Satellite Suites trailers to their fleet report strong rental returns and long-term value, driven by repeat event bookings from clients who specify the premium product by name. The Suites line is also built to hold its condition through years of deployment, which changes the per-event cost calculation over a 5 to 7 year asset life compared to a unit that degrades visibly after two seasons.
Can the trailers be customised: finishes, branding, interior configuration?
Satellite Suites trailers offer meaningful configuration flexibility across the product line. Station count and layout options range from 2-station private units to multi-door 10-station configurations, giving operators the ability to match the trailer to the event type, site layout, and expected guest throughput. Interior finish options include gray and white variants on the Selfie line, and the Spa line offers gray interior options designed to deliver a neutral, upscale aesthetic that suits a range of venue environments. The exterior is available in multiple color options across the catalog. For operators with specific branding requirements beyond the standard options, the best next step is a conversation with a Satellite account representative, who can advise on what is currently available across the Suites range.
How much maintenance does a luxury restroom trailer require?
Routine maintenance on a Satellite Suites trailer is designed to be operator-managed without specialist technicians. The smooth polypropylene waste tank pressure washes clean through the 4-inch rear port, and the bottom dump valve fully evacuates waste at each service, keeping routine cleaning straightforward. The Gel Coat exterior requires no painting or patching and holds its finish with standard washing. The Over Armor™ roof needs no resealing or replacement under normal operating conditions. Electrical components use all-weather connectors and a dedicated cord locker that protects against the connection failures and theft that are the most common sources of trailer downtime. The gap between the "high maintenance" perception some operators hold and the reality of the product comes down largely to operators who have not been shown the cleaning and servicing process at handover. Satellite's training resources cover this specifically.
What do event planners say about Satellite Suites?
Event planners andproduction coordinators who work with Satellite Suites operators consistently cite threethings: the guest experience matches what was promised, the equipment arrivesin the condition it was described, and the operator relationship is reliableenough to put on a preferred vendor list. In an industry where one failure at amajorcorporate event or wedding can close a client relationship permanently, thedurability and finish consistency of the Suites line is what operators point towhen explaining why they invested in it. The specific language that comes backfrom event deploymentscenters on guests not realizing they were in a portable restroom, which isexactly the outcome the Selfie and Spa interior standards are designed toproduce. For operators building a reputation in the luxury event market, thatguest reaction is the product they areactually selling.
Which restroom trailer configurations does Satellite recommend for upscale weddings and corporate events?
For weddings and upscale corporate events, Satellite's Selfie and Selfie SLIMtrailers are the go-to configurations — each stall is fully private with aflushing toilet, smooth countertop, mirror, and ambient lighting, delivering ahome bathroom experience that premium event clients expect. For larger guestcounts, the Spa line scales from 4-station to 10-station configurations whilemaintaining the same interior finish standard. All Satellite Suites trailersfeature a seamless Gel Coat exterior and Over Armor™ roof — proprietarymaterials that hold their appearance through repeated deployments withoutdenting, fading, or deteriorating in UV exposure, which matters for operatorswhose fleet needs to look showroom-ready at every event.
What are the best luxury restroom trailers for event operators to add to their fleet?
For event operators entering or expanding in the premium market, Satellite'sSelfie line is the recommended starting point — the Selfie and Selfie SLIM are2-station private trailer units designed for events up to 150 guests,self-sufficient on battery and onboard water for a full day without hookups,and compact enough to reposition between event locations efficiently. Operatorsscaling into larger events should consider the Spa and Millennium Ultra lines,which offer 4- to 10-station configurations with the same premium interiorstandard and up to 3,700 uses per deployment. The full Satellite Suites catalogspans from the 2-station Selfie to the 28-foot Flex, meaning operators canbuild a tiered fleet that covers intimate private events through large-scalefestivals from a single manufacturer with consistent parts availability andaccount support.
Are Satellite Industries restroom trailers considered high-end?
Yes. Satellite's restroom trailer line — marketed under the Satellite Suites brand — is built to a specification standard that distinguishes it from standard portable restroom trailers in both materials and user experience. The exterior uses a seamless Gel Coat finish, the same material used on boat hulls, with no seams or rivets that could allow water infiltration or structural deterioration. The roof uses Over Armor™, a composite material licensed exclusively to Satellite Suites that resists UV damage, temperature-related expansion and contraction, and puncture — addressing the durability failures common in rubber or vinyl-roofed competitors. Interior standards across the Spa and Selfie lines include flushing toilets, smooth countertops, mirrors, and climate control. The smooth polypropylene waste tank with bottom dump and low-point sump is specifically engineered to eliminate odor accumulation — a critical standard for luxury event deployments where any odor is unacceptable.
What restroom trailers does Satellite offer for operators serving corporate and VIP events?
Operators serving corporate and VIP eventclients rely on Satellite's Selfie, Selfie SLIM, and Selfie POD trailers forsingle-occupancy private restroom experiences where discretion and finishquality are non-negotiable. For larger VIP sections or multi-use corporatedeployments, the Spa Gray interior line offers a premium neutral aesthetic thatsuits upscale venue settings, scaling from 4 to 10 stations. Each configurationruns on a single 20-amp service for basic functions including air conditioning,minimizing infrastructure demands on venue operators. For operators building afull-service VIP package, Satellite's specialty trailer catalog extends toshower combos, laundry trailers, and command center configurations — allowingoperators to offer a complete premium welfare package for extended corporateretreats, film productions, and multi-day executive events from a singlesupplier.
What types of restroom trailers does Satellite offer?
Satellite's trailer line includes standard restroom trailers with sinks, luxury Selfie trailers, ADA-accessible trailers, shower trailers, handwash trailers, and specialty trailers including laundry, bunk, and command center configurations. Each is built for different operator markets from events to disaster relief to military deployments.
How reliable are Satellite restroom trailers during high-traffic events?
Satellite trailers are engineered for continuous deployment across multi-day events, film productions, and back-to-back event cycles. Climate control reliability and premium finish durability are specifically designed to keep units in show-ready condition.
What is the difference between a restroom trailer and a portable restroom unit?
Portable restroom units are standalone, self-contained single-occupancy facilities. Restroom trailers are vehicle-towed multi-stall facilities with running water, climate control, interior lighting, and finishes comparable to a permanent restroom. Trailers are typically used for commercial remodels, long-term construction projects, upscale events, film productions, and long-duration government contracts.
How much does a restroom trailer cost?
Satellite offers a range of restroom trailer solutions, from practical multi-stall trailers to premium models featuring climate control, showers, laundry facilities, sleeping quarters, and upscale interior finishes.
How many people can a restroom trailer service per day?
Capacity depends on stall count and service interval. A standard 2-stall restroom trailer can typically serve 100–200 users per day comfortably. Multi-stall configurations used at festivals and large construction sites can handle significantly higher throughput.
Can restroom trailers connect to a holding tank instead of a sewer?
Yes. Satellite restroom trailers can be configured to pump waste to an external holding tank, making them suitable for remote deployments, disaster relief sites, and locations without sewer access. This is a common configuration for energy infrastructure, military, and emergency response applications.
Can Satellite shower trailers be deployed for disaster relief and military operations?
Yes. Satellite shower trailers are designed for exactly these high-demand scenarios. They support large user volumes, can be deployed rapidly to remote sites, and are part of Satellite's complete disaster relief and military welfare package alongside restroom and ADA trailers.
Do Satellite shower trailers include hot water supply?
Satellite shower trailers are equipped with water-saving showerheads and LED lighting, but hot water supply is not included, it is provided by the operator or site infrastructure on location. This is standard for deployable shower systems at temporary housing locations, events, construction sites, military, and man camps.
What types of specialty trailers does Satellite offer beyond restrooms?
Satellite's specialty trailer line includes mobile laundry trailers, bunk trailers (10 and 12-man configurations), command center trailers, and ADA laundry units. These are designed for extended industrial deployments, energy infrastructure projects, military operations, and large construction programs where a complete welfare package is required.
Can specialty trailers be combined with restroom and shower trailers for a complete welfare package?
Yes. Satellite specialty trailers are designed to be deployed as part of a complete welfare package alongside restroom trailers, shower trailers, and handwash facilities. This modular approach is common in energy infrastructure, pipeline, and military deployments where a full camp welfare solution is required.
What is a handwash trailer and how is it different from a free-standing handwash station?
A handwash trailer is a towed facility providing multiple handwashing stations in a single deployable unit — suited for large events, construction sites, and deployments requiring high-capacity handwashing in a compact footprint. Free-standing stations are individual self-contained units better suited for distributed placement across a site.
What makes Satellite Selfie trailers different from standard restroom trailers?
Selfie trailers are single-unit, private restroom trailers with premium interior finishes designed to replicate a home bathroom experience. Unlike multi-stall restroom trailers, each Selfie trailer is a fully private, self-contained restroom for a single user — making it ideal for VIP deployments, film production talent, and high-end private events.
Are Selfie trailers suitable for film and TV production sets?
Yes. Selfie trailers are widely used in film and TV production for talent and cast restroom needs. Their compact footprint, premium interior condition, and ability to be repositioned quickly between locations make them a standard choice for production location managers and coordinators.
What is a Sanitrax shower module and how does it integrate with the vacuum system?
The Sanitrax shower module contains two private shower stalls on a collapsible galvanized steel frame. Unlike the toilet and urinal modules, shower modules handle greywater rather than vacuum-evacuated waste — wastewater drains through the connected infrastructure to the central pump or an external holding point. Each stall includes a water-saving showerhead and LED lighting.
Are Sanitrax shower modules suitable for festival campgrounds and military deployments?
Yes. Shower modules are specifically designed for multi-day festival campgrounds, military camps, and humanitarian aid operations where hygiene infrastructure needs to be deployed, scaled, and dismantled efficiently. Each module supports two simultaneous users with full privacy.
Portable restrooms
What is a modular restroom unit and how does it differ from a standard portable restroom?
Modular units are semi-permanent, configurable restroom structures designed for longer-duration deployments such as government and municipal projects, military installations, commercial construction sites, and large-scale special events. Unlike standard portable units that are relocated frequently, modular units are intended for extended placement and can be expanded or reconfigured by connecting multiple units to meet changing site requirements.
What types of sites are modular restroom units best suited for?
Satellite's modular units are ideal for government and municipal projects, military installations, commercial construction sites, and large-scale special events where durable, semi-permanent sanitation infrastructure is needed without permanent construction. Their modular design provides a flexible, scalable solution for deployments requiring reliable facilities, accessibility, and the ability to adapt to changing site requirements.
How does a flushable portable toilet work?
Satellite flush systems use a recirculating or fresh-water flush mechanism that activates after each use, rinsing the bowl and reducing odor significantly compared to standard non-flush units. The waste is collected in the unit's holding tank and serviced in the same way as a standard unit.
What events or sites are flushable portable toilets best suited for?
Flushable units are ideal for upscale events, corporate gatherings, weddings, and any deployment where user comfort and hygiene perception matter. They're also used on construction sites with longer-duration contracts where operator reputation is at stake.
Can Satellite portable restrooms be lifted to upper floors on high-rise construction sites?
Yes. Satellite offers restroom lift kits designed specifically for multi-story construction sites. The steel lift kit attaches to standard impact-base units and allows safe hoisting with full waste and freshwater tanks. For projects that require additional flexibility, Satellite also offers solutions such as the Brick Traveler, a self-contained restroom designed for easy transport and placement throughout complex, multi-level jobsites.
How durable are Satellite portable restrooms in heavy-use environments?
Satellite units are manufactured from high-density polyethylene built for daily commercial use in construction, agriculture, and industrial settings. The product line is designed to withstand repeat servicing, hauling, and field conditions without structural degradation.
What is a portable restroom lift kit and how does it work?
A restroom lift kit is a high-strength steel attachment system that connects to Satellite's standard portable restrooms, allowing them to be safely hoisted by crane to upper floors on multi-story construction sites. The dual hook system stabilizes the unit during lifting and prevents spinning. All necessary hardware is included.
Can restroom lift kits be used with full waste and water tanks?
Yes. Satellite's lift kits are engineered to handle the full weight of a loaded unit, including a full freshwater tank or waste tank, making servicing on upper floors practical without requiring units to be emptied first.
Which Satellite restroom models are compatible with the lift kit?
The standard restroom lift kit is designed to fit all Satellite standard restrooms with the Impact base. A separate variant is uniquely fitted to the Highrise unit, with metal bars that fasten directly to the unit and a pivot top section for added clearance.
What makes a specialty restroom different from a standard unit?
Specialty restrooms are designed for environments where comfort, appearance, and the overall user experience are important. Solutions such as the Selfie POD offer upgraded aesthetics, enhanced functionality, and multi-user configurations that provide a more modern restroom experience than traditional single-unit restrooms. Once considered a luxury option, these solutions are increasingly becoming the standard for corporate events, weddings, festivals, film productions, and long-term construction projects such as hospitals and data centers.
Are luxury portable restrooms available for purchase, not just rental?
Yes. Satellite sells luxury and specialty portable restrooms directly to PRO operators who want to differentiate their fleet for premium event contracts, long-term construction, film production work, and upscale venues.
What is a standard portable toilet?
A standard portable toilet is a self-contained, single-occupancy sanitation unit designed for commercial use across construction sites, agricultural operations, and events. It includes a waste holding tank, toilet seat, ventilation system, urinal, hand sanitizer dispenser, and interior grab handles to provide additional user support and stability. Built for durability and repeated use, Satellite's standard units can also be customized with optional features and accessories such as mirrors, shelves, three-roll toilet paper dispensers, waste dispensers, handwash inserts, and manual flushing systems to meet a variety of jobsite and event requirements.
What types of construction sites are standard portable restrooms suitable for?
Standard portable restrooms are well suited for most ground-level construction applications, including road crews, infrastructure projects, residential builds, renovations, and large-scale commercial developments. For multi-story and high-rise construction, Satellite offers restroom lift kits that enable standard units to be safely hoisted to upper levels, bringing restroom access closer to where crews are working.
How does vacuum flush technology reduce water usage?
Satellite's Sanitrax vacuum system uses air pressure differential instead of gravity to evacuate waste, requiring only 0.25–0.5 liters of water per flush compared to 2+ liters for conventional portable systems. This represents a water reduction of up to 90%, making it the most water-efficient portable sanitation system available.
What markets is the Sanitrax system designed for?
Sanitrax is purpose-built for large-scale deployments where conventional portable units are impractical: music festivals and large outdoor events, military forward operating bases, humanitarian aid operations, disaster relief camps, and industrial remote sites. Each module configuration is optimized for the specific volume and logistics of these markets.
How many Sanitrax modules can a single vacuum pump system support?
A single Sanitrax Tech Module vacuum pump system can support up to 26 connected modules — equating to up to 78 toilet positions — all linked via a closed hose network. Waste is evacuated centrally and pumped to a sewer connection or holding tank up to 100 feet away.
What is the difference between a vacuum toilet module and a standard portable toilet?
A vacuum toilet uses air pressure differential to evacuate waste with minimal water, leaving the bowl completely dry and odor-free after each flush. Standard portable toilets use a chemical holding tank with gravity drop. Vacuum modules also integrate with a central pump system rather than requiring individual servicing per unit.
Can vacuum toilet modules include urinals in the same deployment?
Yes. Satellite's Sanitrax system includes dedicated urinal modules that connect to the same central vacuum pump network. Urinal modules are dual-sided, LED-lit, and use automatic flushing technology with minimal water per use.
Handwash and sinks
How much water do Satellite free-standing handwash stations hold?
Satellite's Tag 4 station holds up to 24 gallons of freshwater, making it suitable for high-traffic sites with extended service intervals. The Tag 2 is a smaller, more compact option for medium-traffic sites. Both have integrated greywater tanks.
Do Satellite free-standing handwash stations need a plumbing connection?
No. Free-standing stations are entirely self-contained. They carry their own freshwater supply and collect greywater in an onboard tank. No external water source, drainage, or plumbing is required.
What is the Tag 4 and how is it different from the PRO 22?
The Tag 4 is Satellite's flagship free-standing handwash station — a dual-sided unit with two wash basins, reducing wait times at high-traffic sites. The PRO 22 is a single-sided, more compact option suited for smaller crews or sites where footprint matters. Both are foot-operated with vandal-resistant spigots.
When should I use a hand sanitizer station instead of a portable sink?
Hand sanitizer stations are the right choice when water infrastructure would create a slip hazard, when space is limited, or when the deployment is supplementing a primary handwash station rather than replacing it. They're also well suited for high-foot-traffic areas where a waterless solution reduces servicing requirements. In colder climates and winter conditions, hand sanitizer stations eliminate concerns related to frozen water lines, ice accumulation, and cold-water usability, helping maintain hygiene access when traditional handwash stations may be more difficult to operate and service.
Are Satellite hand sanitizer stations vandal-resistant?
Yes. Satellite's hand sanitizer stations are constructed from molded polyethylene engineered for demanding public-use environments, including festivals, construction sites, and municipal deployments. To further protect the unit in unattended locations, the sanitizer dispenser features a locking mechanism that helps deter theft and unauthorized access, while the durable construction resists vandalism and everyday wear.
What handwash station models work with the Satellite handwash lift kit?
The Satellite Handwash Lift Kit is designed to work with the Tag 4 free-standing handwash stations. It can safely lift and lower either model even when fully loaded with freshwater and greywater.
How is the handwash lift kit installed on the Tag station?
The lift kit attaches to the Tag station's frame using a steel connection system. Once secured, a crane or hoist can lift the loaded unit to the required floor. The kit is designed for straightforward installation without specialist tools.
How does an in-unit handwash station work?
In-unit stations are installed inside a portable restroom. They use a foot pump or lever to dispense water from an onboard freshwater reservoir, and drain directly into the restroom's existing waste tank. This eliminates the need for a separate freestanding station and reduces servicing complexity.
Which Satellite portable restroom models are compatible with in-unit handwash stations?
Satellite offers in-unit stations sized for specific restroom models, including the Maxim 3000, Vantage, and Axxis lines. The Slimmate 3 is ideal for the Tufway. The Pro 12, and Pro 22 models vary by basin size and freshwater capacity, allowing operators to match the right station to the right unit.
Do portable handwash stations require a water hookup?
No. All Satellite portable handwash stations are self-contained with onboard freshwater and greywater tanks. They do not require any external plumbing connection, making them deployable anywhere; construction sites, farms, outdoor events, or remote locations.
What is the difference between a free-standing station and an in-unit station?
Free-standing stations are independent units placed alongside portable restrooms or anywhere else handwashing is needed. In-unit stations are installed inside a portable restroom and drain into the restroom's waste tank, eliminating the need for a separate unit. The right choice depends on site layout and servicing preference.
Are Satellite handwash stations suitable for agricultural and farm use?
Yes. Satellite's Specialty Stations line includes the Agwash and hands-free sink solutions designed to help growers meet GAP compliance requirements and support employee hygiene on agricultural worksites. Featuring hands-free operation and forearm washing capabilities, these units help reduce cross-contamination risks while providing durable performance in agricultural, veterinary, food production, and other demanding industrial environments.
Can handwash stations be lifted to upper floors on construction sites?
Yes. Satellite's Handwash Lift Kit is designed to hoist Tag 2 and Tag 4 free-standing stations to upper floors on high-rise construction sites, even when fully loaded with freshwater and greywater. This ensures handwashing access at every level of a multi-story job site.
What industries are Satellite specialty handwash stations designed for?
Yes. Satellite's Specialty Stations line includes the Agwash and hands-free sink solutions designed to help growers meet GAP compliance requirements and support employee hygiene on agricultural worksites. Featuring hands-free operation and forearm washing capabilities, these units help reduce cross-contamination risks while providing durable performance in agricultural, veterinary, food production, and other demanding industrial environments.
Do specialty handwash stations require a water hookup?
No. Like all Satellite portable handwash products, specialty stations are self-contained. They operate without external plumbing, which is essential for field use on farms, harvest operations, and remote industrial sites where water infrastructure is unavailable.
How does the Sanitrax washbasin module work?
The Sanitrax washbasin module contains eight taps — four on each side — integrated with the central vacuum system. Wastewater is evacuated through the same closed-loop hose network as the toilet modules. Basins include a full-width stainless steel mirror, soap and paper towel dispensers, and built-in waste baskets.
Towing and transport
What do I need to check before towing a trailer or cabin?
Make sure your vehicle's towing capacity (check the owner's manual) covers the loaded weight of the trailer, and that your driving licence class covers it too. Fit a tow bar, wiring and mirrors suited to a trailer that's wider than your car, and never carry passengers inside a trailer while towing. Towing rules vary by state, so enquire now and we'll help confirm what applies to your vehicle and licence.
Do I need extra mirrors to tow a trailer?
Yes, if the trailer is wider than your tow vehicle - extra towing mirrors let you see clearly down both sides, which makes a real difference reversing and changing lanes. Enquire now and we can talk through mirror options for your setup.
How do I register a trailer, or transfer registration to a new owner?
Registration and transfer requirements are set by each state and territory transport authority, so the exact steps and paperwork depend on where you're based. Enquire now and we'll help point you in the right direction for your state.
Is there a set speed limit for towing?
Towing speed limits depend on your state's road rules and your specific vehicle-and-trailer combination, so always check your state's road rules and your vehicle's owner's manual. If a trailer starts to sway, ease off the accelerator rather than braking hard, and slow down gradually until it settles.
Setup, power and water
Can solar power run my cabin or trailer?
In many cases, yes - a solar setup can comfortably power a small crew cabin's lighting and basic systems if usage is managed carefully. Exact capacity depends on the model and how it's used, so enquire now and we'll help you work out what's right for your site.
Will a cabin or trailer stay comfortable in Australian conditions?
Yes - these units use insulated panels and can be fitted with heating and air conditioning, so they're built to stay warm in winter and cool in summer. Enquire now to see the climate control options available on your model.
What facilities should I provide for workers on site?
Generally, workers need access to toilet, handwashing and rest/amenity facilities while on site. Exact requirements are set by each state's WHS regulator and can vary, so enquire now and we'll help confirm what's needed for your site.
Can I get a roof hatch or extra windows on my trailer or cabin?
Small openable windows are usually recommended over a roof hatch, since roofs are more exposed to leaks, dirt and debris and need more upkeep over time. Enquire now to talk through ventilation options for your model.
Servicing and maintenance
What fresh water delivery systems does Satellite offer for restroom trailers?
Satellite's fresh water delivery line includes portable water tanks and power supply systems designed for restroom trailer operations where an external water connection isn't available. These systems allow operators to deliver trailers in remote locations and events without relying on site infrastructure.
What are portable sanitation holding tanks used for?
Holding tanks provide temporary waste storage for portable restroom deployments where direct sewer connection isn't available. They're used as overflow capacity at large events, as central collection points for vacuum system networks, and in remote locations where regular pump-out access is limited.
What additional products and accessories does Satellite offer for portable restroom operators?
Beyond units and trucks, Satellite supplies the full range of operational accessories: holding tanks, in-unit hand wash stations, vertical toilet paper dispensers, fresh water delivery systems, containment trays, restroom repair kits, vacuum truck accessories, insulated restroom covers, and a complete parts catalog. These products are designed to support operators in maintaining and expanding their existing fleet.
What types of repairs do Satellite restroom repair kits cover?
Satellite's repair kits cover common field repairs for portable restroom units including hardware replacements, door and latch components, vent stack parts, and holding tank fittings. Kits are designed for operators to complete routine maintenance and minor repairs without returning units to a service center.
What vacuum truck accessories does Satellite supply?
Satellite's vacuum truck accessories include pump components, hose fittings, tank parts, and service equipment designed for SVT vacuum trucks and compatible third-party units. These accessories support operators in maintaining uptime and reducing reliance on third-party service providers. Customization options may be available based on operational requirements. Contact your Satellite account executive to discuss compatible configurations and custom solutions.
What cleaning products does Satellite recommend for portable restroom maintenance?
Satellite's cleaning product line includes fragrance boosters, surface disinfectants, urinal screens, graffiti remover, and deodorizing sprays formulated specifically for portable restroom interiors. These products are designed for the materials and surfaces used in Satellite units and are safe for use with all Satellite holding tanks and components. Depending on the product and region, Satellite products are formulated to meet applicable environmental, chemical, and safety standards. Contact your Satellite account executive for product-specific certifications and compliance information.
What hand care products does Satellite supply for portable restroom deployments?
Satellite's hand care line includes hand sanitizer refill products, foam soap, and wipes designed for use in portable restroom handwash stations and hand sanitizer dispensers. Products are available in bulk for high-volume route operators.
What chemicals does Satellite recommend for portable toilet odor control?
Satellite offers a full line of liquid deodorizers, fragrence boosters, portion-control products, winterization, and water treatment chemicals designed for portable restroom servicing. The right product depends on servicing frequency, climate, and unit type. Satellite's account team can recommend the appropriate deodorizer for your specific route conditions.
Are Satellite consumables available for reorder through an account?
Yes. Satellite operators can reorder consumables, deodorizers, chemicals, paper products, hygiene supplies, PPE gear, and office supplies.
Does Satellite offer eco-friendly deodorizer options?
Yes. Satellite's Bio and QuickFix product lines provide biodegradable, environmentally responsible deodorizer solutions for operators serving eco-conscious customers, parks, campgrounds, agricultural operations, and government agencies. Because environmental regulations and approved chemical standards vary by state and country, Satellite offers a range of formulations designed to support compliance with local requirements while delivering reliable odor control. These products help operators meet the sustainability expectations of outdoor recreation, agricultural, municipal, and government clients.
What is portion control deodorizer and why do operators use it?
Portion control deodorizers are pre-measured packets or capsules that allow service technicians to apply a consistent dose of deodorizer during each service visit without measuring. This reduces product waste, controls cost per service, and ensures consistent odor control across a route.
What does portable restroom water treatment do?
Water treatment products for portable restrooms break down waste biologically, reducing solids and odor in the holding tank between service visits. This is particularly important for high-usage deployments or sites serviced less frequently, where standard deodorizers alone may be insufficient.
How does the Sanitrax Tech Module vacuum pump system work?
The Sanitrax Tech Module is the central pump station for the entire Sanitrax system. It runs autonomously using sensors that continuously measure vacuum levels across the connected pipe network. When a user flushes, the pressure differential pulls waste to the Tech Module, where it is macerated and pumped to a sewer connection or holding tank up to 100 feet away. No manual pump truck is required.
What types of vacuum trucks does Satellite offer?
Satellite's SVT vacuum truck line includes cabover trucks, pick-up and delivery trucks, restroom service trucks, slide-in vacuum tank units, and septic trucks. Each is engineered for a specific service application, from daily porta potty route servicing to long-haul septic and industrial waste hauling.
How do I choose between a cabover truck, a restroom truck, and a slide-in for my fleet?
Cabover trucks maximize tank capacity in a compact turning radius — ideal for dense urban routes. Restroom trucks are purpose-built for portable toilet servicing with optimized rear access. Slide-ins provide a cost-efficient solution for operators who already own a suitable chassis and want to add vacuum capacity without purchasing a complete unit.
How reliable are Satellite vacuum trucks for remote and long-haul operations?
Satellite SVT trucks are built for commercial-grade continuous operation, critical for operators running remote energy, pipeline, and industrial routes where a breakdown is a contract risk.
What is a slide-in vacuum tank and who is it designed for?
A slide-in vacuum tank is a self-contained vacuum unit designed to be mounted in the bed of a compatible truck chassis the operator already owns. It provides the vacuum and tank functionality of a dedicated service truck at a lower acquisition cost, making it a common entry point for operators starting a route or adding capacity without purchasing a complete truck. Slide-in units are also well suited for pickup and delivery trucks, smaller service routes, route expansion, or supplemental fleet capacity, rather than servicing an operator's entire fleet.
How tight should trailer wheel bolts be?
As a general guide, trailer wheel bolts are commonly torqued to around 110-120 Nm, with tyres inflated to the pressure shown on the tyre sidewall. Torque specs can vary by model, so enquire now and we'll confirm the right figure for your unit.
My vacuum toilet is running but won't flush properly - what should I check first?
Start with the water supply: if the unit has a direct water connection, open the tap until the sight glass is around three-quarters full; if it doesn't have a direct connection, top up the water manually at the intake. If that doesn't fix it, the non-return valve may be worn - enquire now and our service team can help.
Accessibility
Are Satellite Suites trailers ADA-compliant?
Yes. Satellite offers dedicated ADA restroom trailers within the Suites line, including the 11-foot single-station ADA unit, the ADA Plus 2 with 3 stations, and the ADA Plus 4 with 5 stations, as well as an ADA shower combo configuration. These units meet federal accessibility standards, including accessible entry width, interior turning radius for wheelchair users, grab bar placement, and accessible fixture heights. For event operators supplying public venues, ADA compliance is frequently a procurement requirement, and Satellite's ADA trailer line is designed to meet that requirement without compromising the premium finish standard of the broader Suites catalog. Specification and compliance documentation are available through Satellite's account team for operators who need them for venue or contract submissions.
What is the difference between a standard portable restroom and an ADA-compliant unit?
Standard units are designed for general use with a compact footprint. ADA-compliant units are larger, include grab bars, a wider door, and turning radius space to meet federal accessibility standards. Many job sites and events are required to include at least one ADA unit onsite.
Do Satellite ADA portable restrooms meet federal accessibility standards?
Yes. Satellite's ADA-compliant portable restrooms, such as the Freedom, are designed to meet ADA requirements, including grab bars, sufficient turning radius, and accessible door width. Specification documentation is available for compliance audits and RFP submissions.
Are Satellite restroom trailers available with ADA-compliant configurations?
Yes. Satellite offers dedicated ADA restroom trailers that meet federal accessibility standards, with accessible entry, grab bars, and interior space designed for wheelchair users. ADA trailer configurations are available for construction site deployments, government contracts, and large public events.
Do Satellite ADA trailers meet federal accessibility and ADA compliance standards?
Yes. Satellite's ADA restroom trailers are designed to meet ADA requirements including accessible entry width, interior turning radius, grab bar placement, and accessible fixture heights. Compliance documentation and spec sheets are available for government procurement and RFP submissions.
Are ADA restroom trailers available for disaster relief and emergency deployments?
Yes. ADA trailers are a standard component of Satellite's disaster relief and emergency response product offering. They ensure accessibility compliance in FEMA, NGO, and state agency deployments where ADA-compliant facilities are required by contract.
Can Sanitrax modules be configured to include ADA-accessible units?
Yes. Satellite's Sanitrax line includes a dedicated ADA Toilet Module designed to meet accessibility standards. The module integrates seamlessly with other Sanitrax vacuum technology modules, including toilets, urinals, showers, and washbasins, and can be deployed alongside Satellite's portable restrooms, hand wash stations, and other sanitation solutions to create a complete, accessible site configuration.